Job Description

Job Description:

• Nobis Works Mission: Empowering People Through Employment

Vision: Nobis works envisions supportive communities where people with disabilities are afforded the opportunity to work

Veterans, and Disabled are encouraged to apply.

Position Summary:

Assists the CDC Project Manager with daily operations to ensure that mail distribution services are provided per the Statement of Work.

Essential Job Functions and Responsibilities:

• Understands and has an above average working knowledge of the scope of work to be performed for the contractor
• Maintains the same level of knowledge of federal regulations, laws and protocols for screening incoming mail addressed to federal agencies.
• Provide guidance and expert advice to management on technical, systems, or process related topics.
• Ensures all employees perform assigned duties to meet all contract requirements, including, but not limited to, mail pick-up, sorting and delivery.
• Studies and creates standardized procedures to improve efficiency of operations and work performance
• Serve as a backup for mail clerks when they are absent.
• Perform administrative duties such as maintaining information files and processing paperwork.
• In conjunction with the Project Manager, prepare and posts work schedules. Adjusts schedules and obtains back up coverage as needed.
• Provides training which may include visual, written and/or oral instructions or a combination thereof.
• Trains all employees and follow all safety protocols with regard to operations, vehicles, and maintenance requirements.
• As directed by the Project Manager, assigns duties, examines work for accuracy, timeliness, and conformance to policies and procedures.
• Responsible for ordering monthly supplies and maintaining inventory.
• Provides feedback to the Project Manager on all personnel, performance and/or operational matters.
• Randomly checks amount of postage computed for outgoing mail according to weight and classification for accuracy and cost effectiveness.
• Conducts inspection, follow-ups, inquiries, observation, and by verification of individual subordinate reports, to verify: all outgoing mail is processed on the same day as received; all misrouted mail reaches its destination within 2 working days after receipt; resolution of all complaints within 24 hours of receipt; and all mailstops are completed per contract specifications.
• Conduct interviews & candidate selection for open positions.
• Cross train with Program Support Service’ Regional Office at the Sam Nunn Building / MLK Building.
• Prepares composite reports to document actions completed.
• Immediately reports to the Project Manager, CDC and Health and Safety the receipt of hazardous biological materials.
• Follows all security/safety required protocols as required by contractor, employer, and Scope of Work.
• Researches and reports any problems in meeting terms of contract immediately to the Project Manager/ Project Officer.
• Other duties as assigned.

Qualifications:

• Experience with mail screening and mail operations facilities.
• Must pass PIV Clearance
• Ability to lift up to a minimum of 50 lbs.
• Good computer skills.
• Must be CPR/First Aid certified.
• Must have a clean Motor Vehicle Record (MVR).
• Must pass drug screen and background check.
• Eligibility to work in the United States.

Education:

• High school diploma, GED or equivalent knowledge and experience

Special Skills/Abilities:

Interpersonal:

• Ability to work independently as well as within a team environment.
• Works well with the public and provides exceptional customer service.
• Strong interpersonal skills and ability to maintain confidentiality

Written Communications:

• Strong written communication skills required to maintain quality documentation and effectively communicate with a broad range of individuals.

Analytical:

• Good math aptitude
• Good analytical skills needed to analyze various job tasks.

Oral Communications:

• Strong verbal communication skills required to effectively communicate with a broad range of individuals.
• Ability to listen to and understand information and ideas presented through spoken words and sentences.

Leadership:

• Not applicable

Organizational:

• Ability to organize work area, supply room and maintain data for required reports.

Problem-Solving

• Ability to meet contract office requirement standards and prescribed deadlines.
• Ability to tell when something is wrong or is likely to go wrong. Recognizing there is a problem.

Equipment

• Demonstrated knowledge of Microsoft Office, Word Excel and PowerPoint applications. Also, Microsoft Outlook and Windows.
• Working knowledge of telephones, copy and fax machines and mail metering equipment.

Other Qualifications or Requirements:

Mental Effort:

• Ability to think clearly and multitask.

Physical Requirements:

• Have full range of mobility in upper and lower body.
• Be able to reach overhead.
• Be able to work in various positions, including, but not limited to, stooping, standing, bending over, sitting, kneeling and squatting for extended periods of time.
• Be able to handle, lift, pull and push materials and equipment to complete assigned job tasks.
• Be able to handle mail bags, mail hampers, and packages often weighing up to 50 pounds.
• Good hand dexterity. Ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble small objects.
• Good eyesight.

Visual Effort:

• Well-lit office environment requiring average amount of visual effort.
• Ability to see details at close range (within a few feet).

Safety:

• Follows all prescribed safety regulations to diminish accidents.
• Understanding of OSHA safety requirements.
• Knowledge of evacuation procedures and the whereabouts of exits and fire extinguishers.
• Immediately report circumstances you consider may present a hazard to yourself and others.
• Report any accident whether minor or major.

Security

• Must abide by all security regulations of the facility.
• Must obtain and wear a photo ID.

Scope of Position:

• Not applicable

Declaration:

This job description is not designed to cover or contain comprehensive listing of activities, duties or responsibilities that are required of the employee. They may be subject to change per the Statement of Work (SOW) of the project contact at any time.

Work Environment:

The work environment characteristics described here are representative of those that an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Tommy Nobis Center is an Equal Opportunity Employer, Drugs Don’t Work worksite and a participant in e-Verify.

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