Job Description

Customer Service Representative

About the Role

In the dynamic world of hospitality and customer service, we believe in putting the consumer first. As a Customer Service Representative on our team, you'll play a vital role in helping local businesses enhance their brand awareness and community outreach through our diverse portfolio of products and services. Your ability to create exceptional customer experiences will be the cornerstone of our success.

Core Responsibilities

You'll be instrumental in delivering outstanding service while meeting sales objectives and building lasting customer relationships. Your role combines the art of hospitality with professional expertise to provide personalized, meaningful interactions.

Key Duties

- Develop deep product knowledge to provide informed, genuine recommendations and address customer inquiries effectively
- Document and maintain detailed records of customer interactions, order processing, and service schedules
- Display resilience and problem-solving skills when facing challenges, maintaining composure in high-pressure situations
- Foster a positive, professional environment while embodying our values of trustworthiness and exceptional service
- Lead and mentor a team of Junior Customer Service Representatives

Qualifications

Required

- High school diploma
- Minimum one year of customer service experience in retail, restaurant, or related hospitality roles
- Strong product knowledge retention and explanation abilities
- Commitment to ongoing professional development and training
- Proven problem-solving capabilities
- Natural outgoing personality with genuine enthusiasm for helping others
- Dedication to improving interpersonal skills and relationship building
- Outstanding verbal and written communication abilities

Growth and Development

This entry-level position offers comprehensive training regardless of your current experience level. We're committed to helping you develop confidence in delivering exceptional customer service. Our collaborative environment supports your growth in:
- Communication skills
- Hospitality expertise
- Professional routines
- Self-confidence
- Career advancement opportunities

We're looking for individuals who share our passion for helping others and want to be part of a supportive, growth-oriented team. If you're excited about creating meaningful customer experiences while developing your professional skills, we'd love to hear from you.

*This is an on-site position*
Employment Type: Full-Time
Salary: $ 42,000.00 55,000.00 Per Year

Job Tags

Full time, Local area,

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