Director Customer Success Insights Leader Job at NielsenIQ, Springdale, OH

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  • NielsenIQ
  • Springdale, OH

Job Description

As a Director of Customer Success at NielsenIQ you are responsible for leading a team of Insights associates and delivering compelling impactful and provocative insights. This includes driving actionable timely and highquality strategic business analyses to help accelerate client growth trajectories. 

 

Responsibilities 

  • Routinely and efficiently lead the creation of compelling highquality perspectives and deliverables to address the clients growth questions 
  • Manage and develop a highperforming Insights team
  • Outputs to include a strategy framework to simplify complex ideas and organize our analyses 
  • Integrate analyses from across NIQs solutions 
  • Demonstrate market expertise establishing a POV and offering actionable recommendations 
  • Writing for an executive audience (i.e. using an economy of words) and creating opportunities to engage client organizations 
  • Leading the creation of routine insights outputs and leverage outputs to share with client leaders and educate our internal audiences 
  • Support the creation of deep Thought Leadership publications 
  • Create tools and frameworks to help other Customer Success Insights associates create outputs 

Qualifications :

  • Bachelors Degree 
  • 7 years of experience in the Food industry from food manufacturing and/or consulting and a minimum of 2 years in people management
  • Relevant experience with research techniques & solutions in the related industries of ConsumerPackaged Goods Consulting Information Sales Analytics or similar  
  • Effective in seniorlevel communications influencing & negotiation 
  • Excellent awareness of market conditions and client business environment

Additional Information :

Our Benefits

  • Flexible working environment
  • Volunteer time off
  • LinkedIn Learning
  • EmployeeAssistanceProgram (EAP)

About NIQ

NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through stateoftheart platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.

For more information visit NIQ.com

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Our commitment to Diversity Equity and Inclusion

NIQ is committed to reflecting the diversity of the clients communities and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce measurement and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative ActionEmployer making decisions without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability status age marital status protected veteran status or any other protected class. Our global nondiscrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: 

Remote Work :

No

Employment Type :

Fulltime

Job Tags

Full time, Remote job, Worldwide, Flexible hours,

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