At Bizz Link Text , we believe that marketing should be as exciting and dynamic as the brands we represent. Our mission is to connect your business to success through innovative, fun, and engaging marketing strategies that captivate your audience and drive results.
Job Description:
We are seeking a motivated and customer-focused Call Center Representative to join our team in Santa Ana, CA. In this role, you will serve as the first point of contact for our clients, providing exceptional service, resolving inquiries, and ensuring a positive experience with BizzLinkText.
Key Responsibilities:
Handle inbound and outbound calls with professionalism and courtesy.
Provide product and service information to clients, answering questions and resolving concerns.
Troubleshoot and resolve client issues promptly and effectively.
Maintain accurate and detailed records of client interactions in the company database.
Collaborate with internal teams to address and resolve client concerns.
Assist clients in setting up and optimizing their text messaging services.
Achieve individual and team performance targets for customer satisfaction and efficiency.
High school diploma or equivalent
Strong verbal and written communication skills.
Basic computer proficiency and familiarity with CRM systems.
Ability to manage multiple tasks and prioritize effectively.
A positive attitude, problem-solving skills, and a commitment to customer satisfaction.
Benefits:
Comprehensive health, dental, and vision insurance.
Retirement savings plan with company match.
Paid time off and holidays.
Opportunities for professional development and advancement.
Employee wellness programs.
Candidates within a few hours of Boston preferred.Fully remote candidates considered.Provides employment and recruitment services for... ...with assigned departments to recruit the most qualified talent.Develops and implements recruiting strategies from both a tactical...
...energetic salesperson poised to take the next step in your career as a sales representative? Our Dealership may have a spot for you! We need a highly motivated representative with a must-win attitude. The RV sales job responsibilities include managing a customer database,...
...Front-End Web Developer About the Opportunity About the Opportunity Since its inception in 2019, the Urban Griot Playground (UGP) has been driven by a singular purpose: to investigate the affordances of culturally grounded, rhythm-based tools and technologies...
...Sr. iOS Developer @ Ladder ROLE INTRO Ladder is looking to hire a talented SenioriOS developer to help design, build, and innovate... ...is full-time and ideally based in Austin, Texas but open to remote for the right candidate. We are hybrid office culture, with...
.... More about us The Marine & Ports Division serves the shipping and ports industries through its extensive portfolio of integrated... ...and maintenance costs, while improving crew, passenger and cargo safety as well as overall productivity of their operations. Further...