Job Description

Summary

We believe our guests select the Chicago Athletic Association because of our caring and attentive team members who are focused on providing efficient service and meaningful experiences.

Join us for this incredible opportunity to be part of our team as an IT Director at the Chicago Athletic Association located in downtown Chicago … N ot only will you be part of a rock-star team, but you'll get to be part of a company that consistently earns a spot in Fortune’s 100 Best Companies to Work For!

We Offer Excellent Benefits:

• Free room nights, Discounted and Friends & Family Room Rates  
• Medical, Prescription, Dental and Vision Insurance  
• 401K with company match 
• Paid Time Off, Personal Days and Paid Holidays 
• Paid Family Bonding Time and Adoption Assistance  
• Free colleague meals during shift  
• Employee Stock Purchase plan  
• Complimentary Access to Headspace and numerous discounts at various retailers

COVID- 19 Safety:
Hyatt Hotels and the Chicago Athletic Association follows all COVID-19 CDC and City of Chicago Health department protocols for the safety of our team members, colleagues and guests.

Hyatt is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

The IT Director is a manager-level IT position supporting both Chicago Athletic Association and Park Hyatt Chicago. This role functions as Business Manager for the technology department to ensure all areas of the hotel are supported with proper computer systems in accordance with the brand standards of the hotel and company. This position reports directly to the Area Director of Finance overseeing both hotels. Overall responsibilities include technical work, customer service, financial management, administrative, operational and other responsibilities as assigned or required.

The IT Director is responsible for maintaining current systems, upgrading future systems, maintaining inventories, conducting on-site training to promote efficient operations and answer questions to avoid or resolve systems-related problems, establish policies and procedures, purchase operating equipment, budgeting computer related items, and maintain relationships with corporate office and Hyatt technology support team. Work also involves conferring with programmers, application experts and computer operators in order to exchange information and resolve problems regarding daily operation of various applications systems, report generation, system enhancements, system failures and related issues.

Chicago Athletic Association is dedicated to building a diverse, inclusive and authentic workplace.  Our team members work in an environment that demands exceptional performance yet reaps great rewards.  Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Located on Michigan Ave, the Chicago Athletic Association hotel is a historic landmark transformed into an incomparable boutique hotel with some of Chicago's best outdoor spaces, such as Millennium Park and Maggie Daley Park, right outside their front door. Inside this 1890s monument, you'll find 240 guest rooms & suites, 17,000 sq ft of event space, and seven award-winning dining destinations. The Chicago Athletic Association hotel, part of the Unbound Collection by Hyatt, was recently voted #1 best hotel in Chicago by the readers of Condé Nast Traveler.

For immediate consideration, click Apply Now and complete an application for the IT Director on the Hyatt Careers Site!

Qualifications

• Prefer candidate with 5+ years of IT Manager, IT help desk or similar support experience
• Minimum of 2+ years of WAN/LAN infrastructure experience
• Open weekday availability and ability to work weekends when necessary
• Experience in dealing with multiple guests, hotel associates, and management
• Ideal candidate would have previous hotel IT experience
• Proficient in network management
• Excellent written and verbal communication skills required
• Strong leadership and interpersonal skills required 
• Able to lift, pull, and push a moderate weight  
• Able to walk and stand throughout the duration of the shift 
• Flexible availability as needed

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