Job Description
The World Equestrian Center is currently seeking a Luxury Retail Manager to join our team! The
Luxury Retail Manager drives sales and overall profitability through effective team communication, strong customer relationships, brand and styling expertise, and efficient inventory management.
Primary Responsibilities - Overseeing the daily operations of the luxury retail stores to maintain a seamless and high-end shopping experience.
- Leading, training, and motivating a team of sales associates to provide top-tier customer service.
- Building and maintaining strong relationships with VIP and loyal customers, ensuring personalized service and engagement.
- Managing inventory levels and working closely with the buyer to ensure product optimization. Receiving, shipping, spot checks and bi-annual inventory oversight.
- Analyzing sales performance and implementing strategies to drive revenue growth.
- Ensuring visual merchandising aligns with the brand’s luxury aesthetic and seasonal trends.
- Completing selling reports, employee scheduling, store expenses to maximize profitability.
- Implementing and maintaining company policies and operational procedures.
Physical Requirements These physical demands represent the physical requirements necessary for an associate to successfully perform the essential functions of the position. Reasonable accommodation can be made to enable individuals with disabilities to perform the essential functions described of the position.
- Associate may have to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
- Ability to lift and move products, unpack shipments, and prepare merchandise.
Qualifications, Education, Experience, Skills, And Abilities - Proven experience as a Store Manager in luxury retail.
- Strong leadership and team management skills, with the ability to inspire and develop employees.
- Understanding of luxury trends and high-end retail merchandising.
- Analytical and problem-solving skills to drive sales and manage store performance effectively.
- Excellent communication and interpersonal skills to engage with customers, staff, and vendors.
- Proficiency in retail software and POS systems, with strong administrative and financial acumen.
The World Equestrian Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.
We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.
Our total compensation package includes medical, dental, vision, paid life insurance policy, 401K, Paid Time Off, dining & travel discounts, special offers from our business partners, discount programs, and so much more.
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