Job Description

Are you the kind of person who goes above and beyond to get the job done? Do you thrive in a fast-paced, high-performance environment where attention to detail and top-tier customer service are non-negotiable? If so, we want you on our team. We're looking for a Mortgage Loan Officer Assistant who is driven, organized, and well-versed in mortgage guidelines to help us deliver an exceptional experience to our clients and partners. This role is crucial in pre approving clients, keeping deals on track, supporting borrowers through the loan process, and strengthening relationships with referral partners, past clients, real estate agents, business partners, and underwriters. Must have a minimum 2 years of experience in mortgage origination support / processing and be bilingual (Spanish Speaking). Responsibilities:

• Verify all loan package documentation received is accurate and complete in accordance with company policy and procedures and report any discrepancies to the loan originator/ loan officer
• Act as the primary contact between our clients and our company and schedule and conduct meetings to discuss any follow-up issues or items that need to be addressed
• Assemble loan documentation as required necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork
• Handle all customer and in-house inquiries about transactions so the process is smooth and customers receive excellent service
• Screen and make calls, book appointments and provide administrative support as needed

Qualifications:

• NMLS license or training is not required, but is desired
• Computer proficiency required including MS Office; some CRM, MLS, DU, and proprietary mortgage software preferred
• Comprehension of basic loan financing options such as conventional loans, FHA, VA, adjustable/ fixed, commercial loans, etc.
• Preferably 2-3 years of administrative support in a professional office or mortgage environment
• Excellent customer service and communication skills and willing to go above and beyond for customers and team

About Company: Reliant Companies began with a simple yet powerful belief: real estate isn't just about land and bricks, but about the people and dreams that inhabit these spaces. With this ethos, we have rapidly grown into a leading force in the industry, our name synonymous with trust, excellence, and 5 Star Service. We believe in the power of real estate to change lives, both for our clients and the communities we develop. Our team members thrive in an atmosphere that is as fun as it is professional, where creativity is not just welcomed but celebrated. We are an organization where every day is an opportunity to work hard to innovate, inspire, and impact the world in meaningful ways. Be a part of Reliant Companies. Together, let's build more than just structures; let's build dreams, let's build futures, let's build a legacy.

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