The Hospitality Worker II is responsible for ensuring guest satisfaction by booking reservations, assisting with guest needs, and resolving or escalating any guest concerns or issues. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.
• Greet and provide customer service to guests while anticipating their needs
• Supply guests or travelers with directions, travel information, and other information such as available services and points of interest.
• Book reservations, rentals, and coordinate registration
• Operate a register and/or software system to complete cash and credit card transactions.
• Answers phone calls and emails and delivers messages as needed.
• Maintains excellent customer service and positive attitude towards guest, customers, clients, co-workers, etc.
• Coordinate resolution of guest concerns
• Communicates closely with all departments to ensure a seamless guest experience.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
• Previous guest services experience required
• Previous cash handling experience preferred
• Demonstrates excellent customer service skills
• Demonstrates interpersonal and communication skills, both verbal and written
• Demonstrate organizational skills, accuracy, and attention to detail
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
...Postdoctoral Research Fellow, IPSEN--Commercial Neuroscience About the Opportunity About the Opportunity: Northeastern University Pharmaceutical... ...medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting &...
...right job and/or business opportunities. Today we are hiring a Physician graduate of an accredited school of medicine and possess Board... ...Bonus Eligible - No Overtime Eligible - No Interview Travel Reimbursed - No Candidate Details Seniority Level - Other...
Start your journey with Blue Compass RV as we are looking for Sales Coordinator. This position is highly relied upon by the sales members of the location. Organization and communication are keys to success and this individual recognizes that the fast-paced environment...
Class B School Bus Driver JobTransporting students from home to school and from school to homePay: $19.15Benefits available after 90 day probationary periodHow to apply for this Driving JobFill out a Gary's Job Board application. That same application can be...
...Catalyst Marketing Group is a Business Consulting firm, fully focused on delivering top-notch results for our brands. Excellent communication is our goal, and we use our skills to establish lost-lasting relationships on behalf of our partners to ensure the best outcome...