Job Description
Wurzak Hotel Group is looking for a Security Officer to provide an excellent level of safety and security for hotel guests and staff alike; always with a smile, while providing great customer service within the beautiful Dalmar and Element Hotel in Fort Lauderdale, FL. The role of our Security Officers it to provide safety, security, and uphold organizational procedures and policies.
General Requirements
- Conduct patrols of the property, including interior and exterior areas.
- Ensure hotel property is secure and maintained safely.
- Monitor and responds to camera feeds.
- Respond to security and emergency situations.
- Complete shift reports and reports incidents to management.
- Ensure guest and employee safety with vigilance and responsiveness.
- Exercise good judgment and decision-making ability. May work independently.
- Participate in task forces and committees as requested.
- Consistent professional and positive attitude and actions when communicating with guests and associates.
- Ensure maintenance problems are promptly reported through proper channels.
- Comply with all company policies and procedures.
- Practice safe work habits and comply with sanitary, safety, security and emergency procedures.
- Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.
- Respond to guest requests, concerns and problems to ensure guest satisfaction.
- Check with manager/supervisor before leaving work area for any reason. Report to work on time when scheduled and in proper uniform.
- Attend department meetings as scheduled.
- Perform special projects and other responsibilities as assigned.
Education and Experience
- High school education plus schooling in law enforcement, loss prevention, or related major.
- One or more years of related experience.
- Possesses and exhibits a high degree of honesty and integrity.
- Alcohol awareness and first aid certification preferred.
- Familiarity with hospitality industry practices preferred.
Our Perks
- Competitive Salary
- Paid Time Off
- Medical, Dental, Vision health insurance
- Robust supplemental insurance for Life, AD&D, Pets, legal and more
- Wellness programs for mental, physical, and financial wellness
- Hotel and travel discounts
- Generous retirement/401k benefits
- Education and professional development
- Employee luncheons and employee recognition programs
Who We Are
Wurzak Hotel Group (WHG) is a Philadelphia-based owner, developer, and operator of premium branded full-service, extended stay, and focus service hotels. WHG’s core expertise is its unique ability to develop and operate hotels and food and beverage outlets in an entrepreneurial manner maximizing returns on the investment and developing long-term relationships with our guests.
WHG has earned and maintains its competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovation, tight focus on the operational details, and uncompromised guest satisfaction. Wurzak Hotel Group has a proven track record of developing and managing hospitality assets for over 30 years and continues to be recognized as one of the region’s top hospitality companies.
WHG is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture where all our team members can thrive. We have a zero-tolerance policy for workplace discrimination on the basis of someone’s race, gender, disability, or any other basis protected under federal, state, or local laws.
EEO m/f/d/h
Job Tags
Full time, Local area, Shift work, Night shift,