Job Description

The season is the perfect time to kickstart your career in telecommunications and customer service! What better way to spread cheer than by working with customers directly daily. 

Our company is actively seeking friendly, motivated Customer Service Specialists to fill immediate openings in our Customer Service and Sales departments. Whether you’re transitioning from hospitality, retail, or simply looking for a fresh start in sales, this is your chance to make a difference while building a rewarding career in the marketing, sales, and customer service industry.

We are launching a new campaign and need enthusiastic individuals to help us spread the word and generate leads throughout the Charlotte area. Join a company that thrives on teamwork, celebrates success, and is committed to providing the best customer experience during the most wonderful time of the year!

Customer Service Specialist Role:

• Provide exceptional customer service by assisting with sales inquiries and resolving issues
• Promote exciting seasonal offers and innovative telecommunications solutions to customers
• Build and maintain customer relationships to enhance satisfaction and retention
• Educate customers on how to maximize their use of telecommunication services
• Work with the team to meet daily, weekly, and monthly goals
• Collaborate with colleagues to ensure smooth operations and customer interactions
• Participate in training and development sessions to sharpen your skills and knowledge

Customer Service Specialist Qualifications:

• Individuals with prior experience in hospitality, sales, retail, or customer service roles is a plus but not required for this role 
• Friendly, focused self-starters who thrive in fast-paced environments
• People who enjoy learning new things, developing new skill sets, and facing challenges
• Strong team players with a positive attitude and willingness to grow
• Those who love friendly competition and are eager to make a positive impact
• Motivated individuals seeking a rewarding career with opportunities for advancement

What's Next?

If you’re ready to take the next step in your career this season, click Apply Now ! One of our trusted recruiters will reach out to discuss this exciting opportunity and how you can get started today!

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