Job Description

Información disponible en español a continuación.

The Server is responsible for taking customer's food and drink orders, serve food and beverages, prepare itemized checks, and sometimes accept payments. May perform additional duties, which may include escorting guests to tables, serving customers seated at counters, setting up and clearing tables, or operating a cash register. They also check the identification of patrons to ensure they meet the minimum age requirement for the purchase of alcohol. Responsible for providing the highest quality of service possible to guests in an efficient and courteous manner.

El Mesero es responsable de tomar ordenes de comidas y bebidas de los clientes, preparar la cuenta y aceptar pago. Servicios adicionales como acompañar a los clientes a la mesa, sentar y limpiar las mesas y manejar caja registradora. Responsable de revisar la identificación de los clientes para asegurar que cumplen los requisitos de edad para comprar bebidas alcohólicas; proveer el servicio de más alta calidad posible a los huéspedes de manera eficiente y cortés.

QUALIFICATIONS:

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Alcohol Awareness Certification (must comply with State regulations)
• Food Handlers certification (must comply with State regulations)
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high pressure situations.

• Se prefiere diploma de Escuela Superior o su equivalente y / o experiencia en un hotel o campo relacionado.
• Certificación para Manejar alimentos( debe cumplir con requisitos del Estado)
• Certificación para Servir/Vender Alcohol (debe cumplir con requisitos del estado)
• Tiene que poder expresar claramente información e ideas.
• Tiene que poder evaluar y seleccionar entre varias opciones alternativas rápida y acertadamente.
• Tiene que poder trabajar bien bajo presión.

RESPONSIBILITIES:

• • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Comply with certification requirements as applicable to position to include Alcohol Awareness, Food Handlers, Safety, etc.
  • Be familiar with the organization of the restaurant and lounge and know the function of each job position.
  • Have a thorough knowledge of menus and specials in the restaurant.
  • Service guests with all food and beverage requirements in a warm, friendly, courteous and professional manner.
  • Clear, clean and reset tables as needed.
  • Be familiar with the operation of the P.O.S. system.
  • Carry out cashiering functions in closing checks and end of shift paperwork.
  • Perform opening and closing procedures, and side work duties according to station rotation assignment.
  • Ensure that tables and side stands are kept stocked, tidy and clean.
  • Perform other tasks/jobs as assigned by the supervisor or manager.

  • Access to back of house areas of the hotel and sensitive information

  • Demonstrated ability to handle cash, prepare and deposit cash drops, secure and balance bank

  • Interact and occasionally have unsupervised contact with guests and/or colleagues

  • Maintain a high level of trust and responsibility

  • Represent the company with certain level of reputation and good character as well as exercise sound judgement

• Cumplir en todo momento con las normas y reglamentos de Aimbridge Hospitality para alentar operaciones de trabajo seguras y eficientes.
• Cumplir con los requisitos de certificación requeridos para la posición incluyendo Certificado para manejar alimentos, Certificado para servir alcohol, Seguridad, etc.
• Estar familiarizado con la organización del restaurante y el salón social y saber la función de cada puesto.
• Estar completamente familiarizado con los menús y los especiales en el restaurante.
• Servirle a los huéspedes todas las bebidas y los alimentos pedidos de manera calurosa, simpática, cortés y profesional.
• Recoger, limpiar y volver a preparar mesas según necesario.
• Estar familiarizado con la operación del Sistema Punto de Ventas (P.O.S.)
• Llevar a cabo funciones de cajero para cerrar los cheques y el papeleo para el cierre del turno.
• Llevar a cabo los deberes de abertura y cierre y otros deberes extras, de acuerdo con la asignación de la rotación de las estaciones.
• Asegurarse que las mesas y las estaciones para los meseros se mantenga suplidas, nítidas y limpias.
• Llevar a cabo otra tarea según asignada por el supervisor o gerente.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay ! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:
Hayes Mansion invites guests to experience Northern California's comfortable elegance amid lush landscapes and dramatic views of the surrounding mountains. Proud to announce $20 million dollar in revitalizing and repositioning the property as a Silicon Valley destination. From Bay Area vacations to conferences, Hayes Mansion offers exceptional accommodations for every getaway. The culture of San Francisco, the vineyards of Napa Valley, the beaches of Santa Cruz, and nearby golf courses all lie within reach of the estate's prime location just 15 miles from San Jose International Airport.

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