Job Description

Your team and working environment:

Ideally, situated steps away from Fifth Avenue, Times Square and Grand Central Station, Sofitel New York’s 398 spacious guest rooms including 52 suites provide a haven in the midst of the hustle and bustle of the city. With French inspiration, our ambassadors deliver service from the heart and lifelong memories one guest at a time.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

  Why work for Accor?
We are far more than a worldwide leader. We are 280,000 women and men placing people at the heart of what we do, and nurturing real passion for service and achievement Joining Accor means embarking on a unique life journey to imagine tomorrow's hospitality.

As a Assistant F&B Manager, you will show your leadership and interpersonal strengths to maximize the F&B Operations and ensure an exceptional guest journey. 

You will be working with a creative, driven group of professionals in an award-winning NYC luxury hotel. With the global footprint of ACCOR Hotels, you have the opportunity to grow and advance within the company and work with colleagues from all over the world on a regular basis. Employee discounts and exceptional benefits available. Convenient to all public transportation.

Job Description

Job Responsibilities:

• Produces daily, weekly, monthly and ad-hoc reports in timely and accurate manners, provides analysis to identify area for revenue optimization.

• Monitor and ensures rate and inventory integrity on Sofitel.Accor.com and all other distribution channels. Able to identify the root cause of discrepancies, collaborate with distribution team and rectify the issue.

• Assists in the preparation of competitive analysis and other supporting documents for presentation at various revenue meetings, or for required reporting within the hotel, or to corporate teams, and ownership.

• Understands and projects market trends and position relative to competitors, ensure pricing is properly positioned.

• Reviews group cut-off dates to ensure proper inventory is being sold and leads Group Pick-Up Meetings with the Group Coordinator and Banquet Service Management team

• Assists in the monthly forecasting process, and creation of the annual budget as well as long term projections.

• Works closely with reservation team and communicates strategies and restrictions. Aligns and communicates strategies with other departments to achieve the common revenue and profitability goals. 

• Assists with system maintenance including but not limited to, rate loading, restrictions management, monitoring forecasted demand, and running daily system checks. System expert within distribution, RM and reporting platforms.

• Aids in content management in digital channels, liaises with hotel Marketing team to ensure regular updates of images and descriptions of hotel, room brands, outlets and services are completed.

• Maintains close relationships with GRC (Global Reservations Center) to ensure the call center is up to date on the hotel's information at all times.

• Supports special projects within RM and Distribution, focused on uncovering new revenue opportunities.

Qualifications

Your experience and skills include:

• Bachelor's Degree in Hotel Management, Business, Statistics, Marketing, Finance or a relevant field of work, or an equivalent combination of education and work-related experience. Experience in hotel operations management, revenue management which includes knowledge and experience in hotel pricing concepts, yield management optimization and selling strategies.

• Demonstrated effective verbal and written communication skills and experience with industry and market trends as they relate to revenue opportunities along with a demonstrated ability to drive revenue.

• Knowledge of effective hotel pricing concepts, yield management optimization and selling strategies as well as the ability to determine which concepts to apply in given market conditions. Demonstrated experience in industry training, including preparation, implementation and delivery of training programs. Demonstrated analytical skills and ability to use the results of analysis to make effective strategic decisions. Strong communication skills, both verbal and written Dynamic can-do attitude

• Experience with IDeaS RMS, Opera PMS/Opera Cloud, TARS, Passkey, Delphi is preferred

Additional Information

• The hotel is unable to assist candidates in obtaining work authorization documents.
• Visa Requirements: Must be legally eligible to work in the United States.

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