Job Description

ResorticaHawaii

COMPANY OVERVIEW:

When you work with us at ResorticaHawaii, you’ll find that we strive to put the right people in the right positions to ensure efficiency and high job satisfaction. Located on the breathtaking Kohala Coast of the Big Island of Hawaii, our company is rapidly expanding, managing over 115 vacation rental properties with a vision for growth. 

Since 2006, with a mission to solve the increasing need for expertly managed vacation rental properties on the Big Island, we've expanded our portfolio to include a diverse range of properties. Our team specializes in providing hassle-free property management solutions to owners within Waikoloa Beach Resort, Mauna Lani Resort, Mauna Kea Resort, Waikoloa Village, and Kona. Our commitment to exceptional service and continual improvement, coupled with our flexible, client-focused approach, has allowed us to achieve outstanding results for property owners and deliver extraordinary guest experiences. 

Interested in being part of our success story? 

Join us to experience the spirit of Aloha in your career. We’re looking forward to hearing from you.

POSITION SUMMARY:

The Staff Cleaner position is a full or part-time opportunity to join our team of superstars. This means you’ll work independently or as a team to transform our properties from "lived-in" to sparkling clean. 

With meticulous attention to detail, we are seeking a hard worker who will take pride in upholding our high standards - treating every property as if it were their own. 

Your Role

This role offers a steady schedule where you’ll focus on departure cleans to reset and restock the home before the next guest's arrival. You will also conduct mid-stay cleanings at the request of our guests, which will require you to maintain a friendly and professional attitude. Periodically, deep cleans will be scheduled to ensure you have the time to make every window sill, corner, and window a shining example of our dedication to 5-star stays. 

Our team has put together a comprehensive checklist to support you in this role so you can confidently achieve success with every clean. This checklist will guide you through the process, ensuring consistency across all our rentals. 

Why Join Us 

We'd love to hear from you if you find joy in the details, take pride in creating clean and welcoming environments, and enjoy working independently.

RESPONSIBILITIES:

• Perform routine cleaning tasks, including dusting, sweeping, vacuuming, mopping, and restroom cleaning 
• Ensure vacation rentals are stocked with necessary supplies 
• Conduct periodic deep cleans to uphold high cleanliness standards 
• Perform mid-stay cleans as requested by the guest and assist guests with cleaning requests as needed 
• Report any deficiencies or repair needs to management promptly 
• Follow “Resortica's Standard Unit Appearance” checklist to maintain consistency across rentals 
• Collaborate effectively with other team members 
• Able to work independently and as part of a team and assist with other housekeeping needs as necessary 

QUALIFICATIONS:

• Housekeeping background required, preferably in vacation rentals 
• Must have a valid driver's license and a reliable vehicle 
• Must be authorized to work in the US 
• Detail oriented, great problem-solving abilities, and sufficient English-speaking communication skills. 
• Excellent attitude, strong work ethic 
• Very reliable, punctual and responsible, with the ability to meet the physical expectations for a cleaning job (mopping, scrubbing, lifting and carrying supplies, etc, being on your feet several hours a day) 
• Ability to follow detailed instructions and company policies/procedures

COMPENSATION & BENEFITS:

Hourly Wage: $23 - $27 per hour based on experience and achievement 

Benefits: 

• Paid time off, such as PTO, sick days, and vacation days 
• Health insurance 
• Retirement benefits or accounts 
• Workplace perks such as flexible work schedules 
• Able to work independently as well as part of a supportive team 
• The opportunity for growth and career advancement 

Schedule: Flexible full or part-time hours but must have availability to work weekends and holidays as needed.

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