Contact Crown Solar
Contact Crown Solar — book a time, or send the details
Pick a 30-minute slot in the live calendar and it is locked in immediately — no phone tag, no "someone will be in touch". If you would rather write it down, the forms below are built for different jobs, and the right one gets you a far more useful answer.
- Live calendar — you pick the slot, it is confirmed on the spot
- 30 minutes, by phone. Not a site visit and not a sales presentation
- NSW electrical contractor licence 378172C · NETCC Approved Seller
1800 38 50 38 · admin@crownsolar.com.au · Mon–Fri, business hours AEST. Every enquiry is read by someone who can price and design the job — not a call centre taking a message.
The call is taken by someone who reads the drawing, not a receptionist taking a message.
Fastest route, by situation
Three ways in. Pick the one that matches you.
Each route asks different questions, because a homeowner and a procurement officer need completely different things back. Choosing correctly is the difference between a useful reply and a generic one.
I own or rent a home
Solar, a battery, a home EV charger, or a roof and switchboard assessment. You get an indicative system size and price range for your roof, plus which NSW incentives you qualify for.
- Suburb or postcode
- What you are after
- Anything unusual about the site
Or book 30 minutes if you would rather talk first.
I am a business or fleet operator
Commercial rooftop, peak-demand work, depot EV charging, or an O&M contract on an existing asset. You get a feasibility pack or load study scoped to your site and tariff.
- Organisation
- What you need — feasibility, load study, O&M audit
- Where you are in the process
Or book 30 minutes for a scoping call.
I need documents for procurement
Capability statement, insurance certificates of currency, ISO and SWMS pack, licence and accreditation evidence, or a response to a live tender. Sent as documents, not as a sales call.
- Organisation and tender reference
- Which documents you need
- Your deadline
Same form as route 02 — pick a document option under What do you need?
Book a time
Book a 30-minute call
Pick any open slot. It is confirmed the moment you choose it, and you will get a calendar invite and a reminder. Times display in your own timezone.
What the 30 minutes actually covers
- Your site, first 5 minutes. Roof or switchboard, orientation, shading, your current bill or tariff, and what you are trying to fix.
- What is realistic, next 10. An indicative size and price range, and where the practical limits are — supply capacity, export limits, roof area, strata approval.
- Incentives you actually qualify for, next 10. STCs, the NSW Home Energy Saver discount and zero-interest loan, federal battery rebates, or the EV Fleets kick-start funding for businesses.
- What happens next, last 5. Whether a site inspection is warranted, what it costs, and the timeline.
To be straight with you
This is a phone consultation, not a site inspection, and nothing said on it is a fixed quote — a firm price needs a look at the roof, the switchboard and your meter. It is also not free advice with no commercial interest: Crown Solar is a solar retailer and installer, and the purpose of the call is to work out whether there is a job worth quoting. You will not be put on a call list for saying no.
Cannot find a suitable time? Call 1800 38 50 38 or send your availability and a time will be offered.
Calendar not loading? Open it in a new tab, or call 1800 38 50 38.
Send details
Or send your details
Three forms, one per audience. Pick the tab that fits — it changes what you are asked and what comes back.
Residential enquiry
For a home you own or rent. Asks your suburb or postcode so the answer accounts for your STC zone, your distributor's export rules and travel. Comes back as an indicative size and price range plus the incentives you qualify for.
- Solar, battery, home EV charger or a roof and switchboard assessment
- Renting? Still worth asking — see the FAQ below
- Prefer to talk? Book 30 minutes instead
Business, government and tender enquiry
For organisations. Asks what you need and where you are in the process, so a researcher gets a budget estimate and a tenderer gets the compliance pack. Document requests — capability statement, procurement pack, certificate of currency — are answered with documents, not a sales call.
- Commercial rooftop, peak-demand work, depot EV charging, O&M contracts
- Procurement: put your tender reference and deadline in the site details box
- Faults on an existing system: choose Emergency or fault callout
General sales enquiry
Not sure which form fits? Start here. Tell us what you are after — a quote, product information or a general question — and the right person at Crown Solar will get back to you.
- Best when your enquiry does not fit neatly into home or business
- General questions about solar, batteries, EV charging or pricing
- Prefer to talk? Book 30 minutes instead
Where your details go
Straight into Crown Solar's CRM, seen by the person who handles your enquiry. Not sold, and not passed to third parties beyond a finance or grant provider you ask to be referred to. You can ask for your record to be deleted by emailing admin@crownsolar.com.au.
Need to attach a drawing, spec or RFQ? The forms do not take file uploads. Email them to admin@crownsolar.com.au with your organisation and tender reference in the subject line, or note in the form that documents are coming.
Which form?
Still not sure which one?
What each route asks and what comes back.
| Route | Best for | What it asks | What comes back |
|---|---|---|---|
| Book a call | Anyone who would rather talk than type, and anyone comparing options | A name, a time slot and your phone number | A structured 30-minute conversation, indicative sizing and the incentives you qualify for |
| Residential form | Homeowners and renters wanting solar, a battery, or a home EV charger | Suburb or postcode, what you need, site notes | Indicative system size and price range for your roof, plus eligible NSW incentives |
| Business form — buying | Commercial rooftop, peak-demand work, depot charging, O&M contracts | Organisation, what you need, process stage, site details | Feasibility pack, load study or baseline asset audit scoped to your site and tariff |
| Business form — documents | Procurement, prequalification and live tenders | Organisation, which documents, your deadline | Capability statement, insurance certificates of currency, ISO and SWMS pack, licence evidence |
| Phone — 1800 38 50 38 | Urgency, faults, and anything you cannot easily write down | Nothing | A person, during business hours AEST |
Booking a call is the only route that is confirmed instantly — you pick the slot yourself. For everything else, tell us your deadline and we will either meet it or say up front that we cannot.
If something is unsafe, do not fill in a form
Forms and bookings are read during business hours. If you can smell burning, see scorching or arcing at the inverter or switchboard, or the system has tripped and will not reset — isolate it if you can do so safely and call 1800 38 50 38.
If anyone is in danger, call 000 first. For a network outage affecting your whole street, contact your distributor — that is not a Crown Solar fault.
Unsafe now
Burning smell, smoke, scorching, arcing, hot switchboard. Isolate if safe, then call. 000 first if anyone is at risk.
System down, but safe
No generation, inverter fault code, repeated tripping. Call during business hours, or use the business form and choose Emergency or fault callout.
Street-wide outage
Your neighbours are off too. Contact your distributor — Ausgrid, Endeavour Energy or Essential Energy depending on your area.
Performance looks off
Generation down but nothing obviously broken. Not urgent — send it through a form with your recent production figures.
Our details
Our details, in full
Everything you need to check us before you engage us.
- ABN
- 34 612 046 885Active since 26 April 2016 · GST registered 1 January 2022
- ACN
- 612 046 885Verifiable on ABN Lookup and ASIC
- NSW licence
- 378172CContractor Licence, Electrician class · current to 11 January 2028 · no conditions, no disciplinary record
- Accreditation
- NETCC Approved SellerListed on the ACCC-authorised New Energy Tech Consumer Code signatory register
- Membership
- Smart Energy CouncilPlus Engineers Australia affiliation and CEC-aligned design and installation
- Finance
- Accredited Home Energy Saver vendorListed in Plenti's approved vendor directory for the NSW zero-interest loan
Reach us
Phone 1800 38 50 38
Email admin@crownsolar.com.au
Hours Monday to Friday, business hours AEST
Registered office Unit 3, 8–12 Deadman Road, Moorebank NSW 2170 — a licensed address, not a shopfront. Visits by appointment only.
Where we work
Greater Sydney and surrounding NSW for residential installs, from the Moorebank base. Commercial, government and O&M work is quoted case by case across NSW — travel and access are priced into the proposal rather than hidden.
Outside NSW, or outside a sensible drive of Sydney, you will be told so rather than quoted optimistically.
Verify us yourself
Don't take our word for it — check
Encouraging you to check is cheaper than asking you to take our word for it. Every claim above is verifiable on a public register.
Crown Solar — trading name of Urban Environmental Revolution Australia Pty Ltd · ABN 34 612 046 885 · ACN 612 046 885 · NSW electrical contractor licence 378172C.
Before you get in touch